Returns & Exchanges
At Trelise Cooper, we want you to love your purchase; however, if you are not completely satisfied, we offer returns on full-price items within 14 days of delivery. Please ensure all garments are in their original condition, unworn, and with all designer tags still attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Carefully place your items in their original packaging, ensuring all security tags and labels remain intact to qualify for a refund.
Label and Send
Affix the provided shipping label to your parcel and drop it off at your nearest authorized courier location or post office.
Quality Check and Refund
Once our boutique team receives and inspects your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing